Style, Size, Color, Photo Changes
If you want to change the size, color, style and photo, please CONTACT US, we need to verify whether it’s in production or not, you need send us the email with your order number in the subject line and any changes in the body within 12 hours of placing your order. We can’t accept your change requirement more than 12 hours unless you charge us $10 revision fees.
Shipping Address Changes
If you want to change the shipping address, please contact CONTACT US with your order number and the new address that you would like to change it to. We only can change the address before your order leaves our facility. Once we ship your order out, we can’t accept your refund&replacement requirement caused by the wrong shipping address you given to us.
***Picture Moonlamp reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding any of our other policies please CONTACT US.